Support for Candid Media Suite

If you are currently only using the Candid Media Player and have not yet purchased the Candid Web Manager we encourage you to help support us. By purchasing the entire Candid Media suite you will have access to full Candid Media Suite documentation to answer many of your questions on how to use and customize the suite for your web site. You will also be given access to private forums where Candid Media Developers will answer your questions directly. Finally, if you purchase the Candid Media Suite you can email the Candid Suite developers directly to keep your inquiries confidential.

Note: If you have already purchased the Candid Media Suite please login with your username. You will then have access to all support features.

Documentation

Please click here to download the Candid Media Player documentation. It contains basic instructions on how to implement the Candid Media Player.

Forums

The Candid Media forums offer a place for general support by other Candid Media users. Purchasers of the Candid Media Suite are also given access to premium forums which give direct communication to the Candid Media development team.